Rajabazi Privacy Policy — Your Data Is Safe With Us

We believe every user should have control over their own data. That's why Rajabazi handles information transparently — your data is never sold or shared with third parties without your consent. This Privacy Policy has been developed in accordance with applicable laws in Bangladesh and international data protection standards.

If this policy changes, we will notify you via your registered email address or through the platform. For significant changes, you will have the opportunity to give fresh consent before they take effect.

Rajabazi only collects data that is necessary to operate the platform and provide you with our services. We never ask for excessive or unnecessary information.

Rajabazi uses your data only for specific, lawful purposes. Below is a detailed breakdown of what data is used for and why.

• Account creation and management — for login, password resets, and profile updates.
• Identity verification (KYC) — to secure your account and meet legal requirements.
• Transaction processing — to confirm deposits and withdrawals.
• Customer Support — to address your questions, complaints, and issues.
• Promotional Communications — to inform you about new offers and bonuses (you can opt out at any time).
• Fraud Prevention — to detect and block suspicious activity.
• Platform Improvement — analyzing usage patterns to enhance and improve our services.
• Legal Obligations — to comply with requests from government or regulatory authorities.

Rajabazi never sells your personal data. In certain circumstances, limited information may be shared with trusted third parties — always for the sole purpose of delivering your services.

• Payment Providers: Necessary information is shared with Mobile Pay, Nagad, and other providers to process your transactions.
• Identity Verification Services: With approved verification bodies as part of the KYC process.
• Law Enforcement Agencies: Under legal obligation pursuant to a valid court order or government request.
• Technology Partners: Hosting and security service providers for platform operations — subject to strict confidentiality agreements.

The Rajabazi website uses cookies. Cookies are small text files stored in your browser that help the site remember your preferences.

• Essential Cookies: For login sessions and security purposes — these cannot be disabled.
• Functional Cookies: For remembering language preferences and other settings.
• Analytics Cookies: To understand how the site is used — collected data is anonymized.
• Marketing Cookies: To show you offers tailored to your preferences.

Cookies can be managed or deleted through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Rajabazi uses industry-leading technology to protect your data. Our security operates across multiple layers, so that even if one layer is compromised, the others continue to keep you protected.

• All data transmissions use 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) is supported.
• Regular security audits and vulnerability assessments are conducted.
• Restricted staff access — only authorized personnel can view your data.
• Automated alerts are triggered by any suspicious login attempts.

Rajabazi does not retain data longer than necessary. Data is kept while an account remains active and deleted after a set period following account closure.

• Data for active accounts is retained until the account is closed.
• Financial transaction records are retained for up to 5 years as required by law.
• After account closure, your personal data is securely deleted within 90 days.
• Fraud prevention data may be retained in limited form for an extended period.

Every user with a Rajabazi account has important rights regarding their personal data. To exercise any of these rights, please contact our support team.

To exercise any of these rights, email us at support@rajabazi.click. We typically respond within 30 business days.

Rajabazi strictly does not collect or store data from anyone under the age of 18. Our services are intended solely for adults, and age verification is carried out at the time of registration.

If a minor is found to have created an account, the account will be closed immediately and any collected data will be securely deleted. If you are a parent or guardian and become aware of such an account, please contact us right away.

Rajabazi primarily serves users in Bangladesh. However, some of our technical infrastructure may be hosted on servers in other countries. In such cases, we ensure that the same standard of data protection is maintained.

Strict data processing agreements are in place with all international partners. Wherever your data is stored, the same level of protection applies.

If you have any questions, concerns, or complaints about privacy, contact us directly. We are committed to resolving your issue promptly.

• Email: support@rajabazi.click
• General complaints receive a response within 48 hours.
• Requests to delete or correct data may take up to 30 business days to process.
• If you are not satisfied with the final decision, you have the option to escalate your appeal to a higher level.